A special alphanumeric gift code issued by the Bank and awarded to customers who meet the eligibility criteria of the program.

For dining privileges, Customers are not required to make any additional payments, except for incidental charges related to services beyond the program’s terms and conditions — such as ordering off-menu items at restaurants or supplementary service fees for a third guest or more at hotels.

Any applicable additional charges will be paid via a secure OnePay payment link, which will be sent to the customer’s from unique program’s email address: shinhan-lifestyles@masterpiece.vn.

Yes. Customers may redeem multiple valid codes within a single booking, provided that all codes remain valid at the time of redemption.

Customers are advised to contact your Relationship Manager for assistance or call the program hotline (028) 7300 9737 by your phone number registered with Shinhan Bank to meet lifestyle consultant